The Digital Government Exchange (DGX) enables senior digital government leaders to discuss relevant issues related to digitalization. Organized and hosted by the Smart Nation and Digital Government Group Singapore, DGX is a one-of-a-kind international platform that has developed a community of like-minded leaders, facilitating information exchange, experience sharing, mutual learning and exploration of potential areas of international collaboration and cooperation.
The platform also includes Technical Working Groups (WGs) where countries and cities dive deep into specific topics relevant to governments’ drive to digitize. Designed to provide an open conversation each year, the DGX Working Groups bring together international experts in their respective fields to conduct in-depth analysis. The 2021 edition saw representatives share their experiences and opportunities on the topics of cloud, digital identity, data governance and digital maturity.
The Cloud Task Force looked at the momentous shift in the delivery of private/public information systems, where a new service delivery model offers benefits such as agility and speed, innovation , digital transformation, scalability, resilience, savings, data security and transparency. Policy approaches and technology strategies were shared on managing risk with cloud adoption.
The Data Governance Working Group focused on key trends in data governance policies, data governance regulations and data organizational structures to support member countries’ broader big data ambitions . The task force also produced valuable insights into data stewardship and how processes, people and technology are key enablers of data governance.
The Digital Identity Working Group has produced information on how countries use digital identity and models that could enable mutual recognition and/or interoperability. In light of the pandemic, information has been shared openly about the experiences of respective governments in using digital ID for appropriate responses to COVID-19.
The Digital Maturity Task Force developed a Minimum Viable Product (MVP) framework to understand the different levels of digital maturity and conducted research interviews with member countries to validate the 7 elements of digital maturity in reinvention and overhauling the digital heritage of governments. These elements are user-centric design, a digital-by-design culture, a data-driven approach, appropriate technology and infrastructure, senior management buy-in and appropriate governance, funding and capacity. appropriate institutional and digital capacity.
In view of the COVID-19 pandemic, a special edition of the Safe Travel Working Group for Digital Government Exchange was convened in 2021. Digital governments and smart cities discussed safe travel solutions such as generation of digital health certificates, cross-border verification and openness. sourced technical specifications or frameworks.
Singapore’s National Digital Identity (NDI) is one of Smart Nation’s strategic national projects. As fundamental digital infrastructure, NDI is essential to realizing Singapore’s vision to improve the lives of citizens, create opportunities for businesses and transform the capabilities of government agencies. Singpass offers Singapore residents greater confidence, convenience and accessibility when transacting with government and the private sector, online and in person.
In the future, a greater variety of transactions will be conducted digitally, from verification of identity and health certificates to cross-border data transfers. The national digital identity is expected to support a growing range of digital identity use cases. NDI is exploring new initiatives that build on the principle of adopting open standards that support interoperability with various digital services and international partners.
As reported by OpenGov Asia, Singapore and the UK will work more closely to facilitate digital trade between the countries by signing three Memoranda of Understanding (MOUs) in the areas of digital trade facilitation, digital identities and cybersecurity. The partnership will make digital business transactions easier, safer and cheaper.
Under the Memorandum of Understanding for Cooperation on Digital Identities, Singapore and the UK will work more closely to develop mutual recognition of digital identities between countries. The MOU is an important step on the road to interoperability of digital identity regimes between different jurisdictions, which can enable, among other things, more reliable identity verification and faster processing of applications.