Software Development Engineer II – Zappos.com LLC – Remote USA

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Welcome! You have arrived on the job description page!

At Zappos, we’re looking for people who will present themselves as themselves because we value diversity and inclusion, as well as people who like to have fun and maybe even a little quirkiness. So be sure to check if you are aligned with our company values ​​and culture. If you think you can see yourself delivering WOW as part of the Zappos family, then check out the job description below!

Corporate culture is at the heart of our concerns

Our 10 Core Values ​​are more than words, they’re a way of life. We know that companies with a strong culture and a higher purpose perform better in the long run.
Our values ​​speak to you?

1. Offer WOW through the service
2. Embrace and drive change
3. Create fun and a bit of weirdness
4. Be adventurous, creative and open-minded
5. Pursue growth and learning
6. Build open and honest relationships with communication
7. Build a positive team and family spirit
8. Do more with less
9. Be passionate and determined
10. Be humble

We focus on the four Cs

Corporate culture
Customer service
Trade (the “E” type in our case)
Community

Zappos continues to transform and grow. Ensuring that the four Cs remain a priority in everyone’s daily life means delivering long-term happiness and WOW to customers, as well as employees, suppliers, shareholders and the community, in a sustainable way.

It’s also part of our core culture to offer shoppers more styles and variety, while reinventing ways to exceed expectations, protect and grow our corporate culture, and serve our communities near and far.

Business Benefits: Quick Reference

  • A generous Zapponian discount program.
  • A host of benefits and incentives to stay healthy and fit.
  • Zappos pays 100% of each employee’s medical, dental and vision expenses.
  • Lots of paid time off for life, vacations, stays and rest.
  • Zappos pays 100% for 12 therapy, mental health or coaching sessions each year.
  • Meaningful support programs like professional development, mentorship and 401k.
  • Make an impact through volunteer adventures and other community programs
  • Compulsory entertainment? Yes please. Take advantage of the team cohesion, the family spirit and plenty of space to recharge your batteries.

Discover more corporate benefits on our website.

Zapponian [noun| employee of Zappos]. You are motivated. You think like an entrepreneur, constantly innovate and drive positive change, but more importantly, you consistently deliver mind-blowing results.

Bold [adjective| not afraid of anything]. A role at Zappos is an opportunity to be part of something different. To go bold. We are a company that is not afraid to take risks and challenge the status quo. Oh yeah, we like to have fun too.

Advantages [noun| the good stuff you get for working hard]. Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free. Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% discount at Zappos.com.

1990s [noun| a decade we love, but no longer live in]. Old-school cover letters are so 1990s. Want to show us who you really are? Create a video cover letter. A flash mob, a comedic monologue… anything that showcases your passion for Zappos and the work you would do! Videos aren’t required, but if you create them, we’ll watch them.

Scout [noun| you’re a recruiter, too]. As Zapponians, we will ask you to always keep an eye out for great talent to join our family. Think of yourself as an extension of the recruiting team, looking for the best people to grow our business.

Who we are

We relentlessly focus on making the experience fun and intuitive for Zappos customers. Our most valuable attributes are the people who make up the team. We adhere to Zappos core values, so you should apply if you’re not afraid to create a little fun and weirdness! We value diversity and want to make our team as inclusive as possible. We do this by building strong relationships through open and honest communication. We appreciate people who are not afraid to take risks and who learn quickly from their mistakes. This role is for the external Machine Intelligence (MI) team and this team powers the Zappos Product APIs, Branded Catalog APIs, and Search.

Who we are looking for

The Software Development Engineer II (SDE II) will participate in all phases of software development to create services in support of organizational goals.

This position will be responsible for driving service and product performance opportunities from idea generation to scope definition, strategy development and ultimately automation for self-monitoring. ,

self-diagnosis and self-healing solutions. Additionally, the Senior Software Engineer will creatively manage ambiguity and juggle cross-organizational complexity.

what you will do

  • Illustrate the core values ​​of our company.
  • Collaborate effectively with peer teams and key service partners to deliver a robust engineered product
  • Design, document, develop, debug and test software solutions
  • Influencing strategy and roadmap through technical and non-technical information
  • Interface with customer support team and other engineers to gather requirements and determine project scope
  • Solve difficult problems by applying appropriate technologies and best practices
  • Mentor junior team members in career growth and assist with task management and Agile planning
  • Organize and participate in collaborative Q&A sessions, workshops, presentations to share technical knowledge within the team
  • Work to address the root cause of complex issues, leaving software better and easier to maintain
  • Work with software QA teams to develop test plans and test automation
  • Work with your team to invent, design, and build stable, high-performance software

What you will need to bring

  • Collaborate effectively with peer teams and key service partners to deliver a robust engineered product
  • Design, document, develop, debug and test software solutions
  • Influencing strategy and roadmap through technical and non-technical information
  • Interface with customer support team and other engineers to gather requirements and determine project scope
  • Solve difficult problems by applying appropriate technologies and best practices
  • Mentor junior team members in career growth and assist with task management and Agile planning
  • Organize and participate in collaborative Q&A sessions, workshops, presentations to share technical knowledge within the team
  • Work to address the root cause of complex issues, leaving software better and easier to maintain
  • Work with software QA teams to develop test plans and test automation
  • Work with your team to invent, design, and build stable, high-performance software
  • BA in Computer Science, Information Technology, Software Development/Engineering, Mathematics or related field.
  • 5+ years of deep Java and Spring Boot experience.
  • 1+ Experience with AWS or another similar cloud service provider (DynamoDB, EC2, SQS, SNS, S3 and Redshift)
  • 1+ Experience with open source tools and frameworks (Git, SpringMVC, SpringBoot, Maven, Gradle, Ant, JUnit, Jenkins, Bamboo, etc.)

What really excites us

  • Experience at a large e-commerce retailer.

Zappos is committed to fostering an environment where we can celebrate and embrace our diversity and each person’s individuality so that people can engage fully at work. In order to ensure that we consider the needs of all our employees and that we are building a more inclusive Zappos, we ask that you take a few minutes to update your contact information, even if you select “Prefer not to say” on certain questions. .

The fine print

Please limit to 2 applications.

The Zappos family of companies is committed to equal employment opportunity regardless of race, color, national origin, gender, sexual orientation, age , religion, veteran status, disability, history of disability, or perceived disability. If you need assistance or accommodation due to a disability, you can email us at or call us at

To All Recruitment Agencies: We do not accept unsolicited resumes from agencies and are not responsible for any fees related to unsolicited resumes.

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